Frequently Asked Questions
Please select a specific product category below.
Fruit Sorter
FAQ for Fruit Sorter Client (XP, Vista and Windows 7) and Fruit Automation Server
- "The current database version is below recommended version"
- No communication between Fruit Sorter Client and Server, although the machine can be pinged.
- When performing a sort report, the date filter does not seem to function correctly
- When I Tare the sorter it appears that the tare weight has changed up to 5 grams on some of the lanes after an hour or more.
Grape Sorter
FAQ for Grape Sorter Client (XP, Vista and Windows 7) and Grape Automation Server
- I cannot adjust the sorter speed faster than 1 cup/second
- How can I disable "Ignore Drops"
- When performing a sort report, the date filter does not seem to function correctly
- Can the control be adjusted to "Stop after" a certain carton count while sorting is in progress.
- I cant start the sorter after it stopped automatically after reaching the "Stop after" limit
